Q1: Can older siblings over 12 play in the main structures?
A1: No. The facility enforces an upper age limit of 12 years old to maintain physical safety for younger guests. Older siblings may accompany parents inside the building as non-playing spectators, but they cannot climb on the equipment or slide into ball pits.
Q2: Can I leave my children at the play center while running errands on Route 4?
A2: Absolutely not. Catch Air is not a licensed drop-off childcare facility. Parents or legal guardians aged 18 and older must remain inside the facility and supervise their children at all times.
Q3: What happens if the facility reaches maximum fire safety capacity?
A3: On rainy weekends and school holidays, staff initiates a one-in, one-out policy once indoor limits are reached. Walk-in guests are placed on a waitlist, and active play sessions may be capped at two hours to allow queued families entry.
