Q1: How do I know if my bottle of Rosabella Moringa is contaminated?
Check the bottom or side of the plastic bottle for the printed lot number and expiration date stamp. Cross-reference that alphanumeric string against the published batch lot verification tables on the FDA recall coordination page. If the codes match, or if your container lacks visible lot identification, stop using the product immediately and seal it inside a secure plastic disposal bag.
Q2: What should I do if I already consumed capsules from a recalled lot?
Monitor your physical condition closely over the next seven days. If you experience mild digestive upset without fever, maintain hydration with electrolyte solutions. If you develop elevated temperatures, persistent vomiting, severe abdominal pain, or blood in your stool, consult a medical provider immediately and disclose your supplement use so they can order appropriate diagnostic stool cultures.
Q3: Can opening the capsule and boiling the powder in tea make it safe?
No. Attempting to sanitize contaminated powder at home is dangerous. Handling loose powder inside your kitchen can aerosolize bacterial particles, contaminating countertops, drinkware, and food prep surfaces. Discard the product intact or return it to the point of purchase according to official recall guidance.
