Discerning whether the problem lives at the data center level or on your home entertainment shelf requires evaluating specific error symptoms. The matrix below outlines how these two categories diverge across diagnostic metrics:
| Diagnostic Metric | Sony Server Outage | Home Network Problem |
|---|---|---|
| Network Test Result | IP: Succeeded / PSN: Failed | IP: Failed / Internet: Failed |
| Observed Error Codes | CE-109506-1, WS-37403-7, WS-116521-6 | NW-102261-2, NW-102379-2, NW-102636-8 |
| Other Household Devices | Browse web and stream normally | Experience packet drops or latency |
| Official Status Page | Red/Yellow alerts on Gaming & Social | All services display green checks |
| Average Time to Recovery | 45 minutes, 4 hours | 2 minutes, 30 minutes |
