Security officers interact with eHub through two distinct channels: the desktop web portal hosted at ehub.aus.com and the native smartphone application. The underlying engine is built by TEAM Software, a major provider of enterprise management solutions tailored for contract security and facility services.
When using a standard desktop browser, typing the exact URL prevents redirects to malicious third-party phishing screens or generic login pages of other security firms using the same enterprise software. The browser portal gives officers full access to extended historical records, including archived earning statements and printable tax summaries, which can be cumbersome to manage on smaller mobile screens.
The mobile client brings self-service functionality directly to the field. Available through the Apple App Store and Google Play Store under the title eHub Mobile, the app lets guards review their active schedules while off-site. During initial configuration, the application prompts users for an enterprise host address. Allied Universal employees must supply the specific corporate identifier rather than an individual post site address to route the device to the company's private server.