Q1: What documentation is required to onboard as a corporate seller on TikTok Shop Malaysia?
A1: Corporate entities must provide an official SSM business registration certificate (Borang D or Section 17), a valid Malaysian identity card (NRIC) or passport for the business director, a local phone number, and a Malaysian bank account statement whose registered corporate name matches the SSM filing identically.
Q2: How does the RM250 million JomLokal fund affect everyday transaction fees?
A2: The capital allocation is deployed through targeted fee offsets, merchant training facilities, shipping voucher injections for buyers, and marketing co-funding. While base payment gateway processing remains standard, participating domestic brands can offset platform fees and reduce fulfillment expenditures via platform-funded shipping initiatives.
Q3: Can individual sellers operate on the platform without an active SSM business registration?
A3: Yes. Malaysian citizens aged 18 and older can open an individual seller account using their Malaysian NRIC and personal bank account. However, individual accounts face stricter operational verification thresholds, cannot access certain brand-exclusive campaign perks under JomLokal, and must transition to an SSM corporate tier once processing large business volumes.
