Reaching the lounge requires careful terminal navigation. Terminal 4 features two long fingers: Concourse A (Gates A2, A21) and Concourse B (Gates B20, B55). After clearing the central TSA security checkpoint, veer left toward Concourse A. Do not follow the moving walkways toward the B gates, where Delta runs its flagship operations.
Walk past the duty-free retail maze until you reach Gate A2. Look up to spot the modern brushed-bronze signage marked "Chase Sapphire Lounge by The Club with Etihad Airways." Access is via an elevator or a discreet staircase that takes travelers up to the Mezzanine floor. Operating hours run continuously from 5:00 AM to 11:00 PM daily, matching transoceanic departures.
If you arrive in a different terminal, such as Terminal 1 or Terminal 8, visiting the space requires exiting to the landside area, riding the AirTrain to Terminal 4, and clearing TSA security with a valid same-day boarding pass. Because JFK lacks post-security airside connections between terminals, allow at least 75 minutes for a cross-terminal round trip.